Shipping
We aim to dispatch within 1-2 working days of you placing your order, however, there might be slight delays during busier periods. Fougett is not responsible for any delays caused by customs clearance. Please note that we are unable to cancel an order once it has left our warehouse, that the shipping cost is non-refundable for returns and that delivery to rural addresses may result in longer delivery times.
The estimated delivery time does not consider possible delays caused by payment authorisation and/or stock availability. If Fougett fails to deliver within 30 days, you may have the right to cancel the purchase.
Mainland Europe + UK shipping
Enjoy complimentary delivery on all orders.
Delivered within 3-7 working days.
Orders are shipped via a reputable courier and may require signature upon receipt. If you prefer to not sign the scanner, the courier may leave the shipment in a safe location and enter the full recipient’s name and proof of delivery.
International shipping
Enjoy complimentary delivery on all orders.
United States - delivered within 3-7 working days
Rest Of The World - delivered within 5-10 working days
International orders will be delivered within 3-10 working days of your order being placed. Orders are shipped via a reputable courier and will require signature upon receipt. If you prefer to not sign the scanner, the courier may leave the shipment in a safe location and enter the full recipient’s name and proof of delivery.
Shipping costs for returning the products
Please note that you must pay the shipping cost for returning the products in accordance with your right of withdrawal and exchange and Fougett has no obligation to pay such costs. Currently we do not cover the costs of returns and all returns costs are the responsibility of the customer.
Returns
Fougett.com accepts returns of unused, unworn, unwashed, unaltered, and undamaged items within 14 days of the item's ship date, provided that all original tags are attached. Please allow 21 business days for your refund to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued, and you will receive a confirmation email.
If you wish to return or exchange an item, please email shop@fougett.com adding RETURN and Order Number in the subject line and we will assist you in making the return as easy as possible. Please place the product(s) in the original shipping box, or any other solid carton box and tape it securely.
Currently we do not cover the costs of returns and all returns costs are the responsibility of the customer. Please note that the customer is responsible for any customs charges or import VAT incurred when returning item.